Granit Alaj

As the VP Operations at Aeon I lead the operational strategy that enables our teams to deliver clarity, trust, and exceptional care to individuals during one of life’s most sensitive moments. I oversee the systems, processes, and cross-functional operations that support Aeon’s rapid growth and international expansion. With a strong foundation in IT, automation, and data-driven decision-making, I design and scale the infrastructure that powers our customer, sales, and service operations. From optimizing workflows to integrating platforms like HubSpot, Salesforce, Stripe, and Xero, I focus on creating operational excellence that drives consistency, efficiency, and sustainable growth. I’m committed to building high-performing teams and cultivating an ownership-driven culture where empathy meets execution. My mission: enable Aeon to operate with precision, humanity, and impact at scale.